EMAPTHY is the ability to see things from another's perspective and feel their emotions. Planning a wedding can be a very high stress situation for many couples. It is full of excitement, fear and anxiety. The wedding planning process can also be highly emotional, which can add additional stress. That is why empathy is the root of everything that we do at OSO IN LOVE.
Putting yourself in another person's shoes might lead you to act with compassion and do what you can to improve their situation. Here are some important ways that you can practice empathy in your business and personal lives.
LISTEN MORE THAN YOU SPEAK
It is common to speak at least twice as much as we
listen. Sometimes we get so caught up explaining
something that we fail to consider how what we are
saying might make the other person think or feel.
An empathetic person actively listens and repeats what was heard to clarify that what person heard is accurate. Then the empathetic person speaks after carefully considering what they’ve heard.
At OSO IN LOVE, we strive to practice active empathetic listening with each other and all our couples and fellow creative partners and vendors.
Here are some tips to help you become a more active listener and implement empathy into your communication.
Then ask, “Am I understanding this correctly?”
EXPRESS YOUR PERSPECTIVE
After you’ve heard the other person has shared, you’re in an excellent position to express empathy by voicing how you’d feel in that same situation.
For example:
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DON’T BE AFRAID TO BE VULNERABLE
Too many professional conversations stay in emotional “safe zones,” afraid of offending the other person. We fear vulnerability because we worry about how others may perceive us. Brené Brown—a brilliant woman at the forefront of vulnerability research—disagrees. Brown says that vulnerability actually helps us connect with others on a deeper level because it communicates that we’re human, complete with our own weaknesses, hurts, and fears. This creates a feeling of “sameness” that gives the other person something to connect to. Don’t be afraid to ask for help and show vulnerability, as this often leads to a greater sense of connection and stronger relationships.
Here are three steps to practice being more vulnerable in your interactions with others:
These comments are great examples to show you understand how the other person feels. Try to imagine exactly what the other person is going through to take an empathetic approach.
Put yourself in their shoes and experience the moment as if it were happening to you, and let your emotions and intuition guide you. Once you’ve tapped into those emotions, share them. More often than not, your emotional response will be very similar to theirs. This can help the other person to feel understood and heard, leading to a deeper connection between you both.
DON’T MAKE ASSUMPTIONS
We’ve all heard the saying, “Assume and make an
ass of you and me.”
Assumptions are detrimental to empathy. To have
assumptions is to harbor deeply rooted
preconceived notions that are not based on true
understanding or experience.
People can often resort to assumptions as shortcuts to solve a problem, such as trying to understand how a new contact ticks. However, when we make assumptions, we don’t get to see the full picture. We don’t actually remedy the issue, just project our own perspectives onto it.
Here’s why assumptions are dangerous to empathy:
When you make an assumption, the understanding you draw is rarely a good match to the problem this person is facing. As a result, the connection you try to make may feel forced and unnatural.
This can leave the other person thinking, “She just doesn’t understand my situation,” or, “He’s not someone I can turn to because he doesn’t listen.” As you might imagine, these conclusions often cause people to withdraw.
Don’t rush empathy: Don’t try to empathize before truly understanding the situation. Take the time to listen and ask qualifying non-judgemental questions before connecting with the other person.
USE YOUR IMAGINATION
It’s likely that you won’t be able to relate to every single experience of every person you encounter. But to be truly empathetic, you still need some form of connection and understanding. One way to develop this skill is to use your imagination. The ability to imagine what someone else is feeling—even if we haven’t experienced it ourselves—is critical to empathy.
If you enjoy reading, pick up a book and focus on the character’s actions and feelings for empathy examples. Watching a movie or television series and trying to put yourself in the characters’ situations can also be a great way to strengthen your imagination.